Joyanne Leitch

ABOUT ME

Greetings, I'm Joyanne. ("joi-aen")
An empathic UXer currently based in Jamaica.

I enjoy problem-solving from both a logical and creative perspective. I am motivated to create impactful and seamless experiences through user-centered design.
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In the beginning half of my academic career, I focused solely on Computer Science. I took part in a myriad of programming classes, competitions, jobs and clubs – which I thoroughly enjoyed!
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However, it was my time as an undergraduate, research assistant in the Smart Home Lab that marked the beginning of my transition from a software engineer to a User Experience Designer.

SKILLS & SERVICES :

#USER EXPERIENCE
#USER-CENTERED DESIGN
#Wireframes
#Flow Diagrams

#USER RESEARCH & Testing
#Data Analysis
#Prototypes
#Illustration

#User Empathy
#Design Research
#Information architecture
#Interaction design

My UX Path

My starter project in the Smart Home Lab had me working with Pam, a senior citizen who is quadriplegic. I used a mountable netbook and designed an interface for her to easily traverse through her activities of daily living by using her voice to dictate notes, setup appointments, and control her smart appliances.
Having to take an empathic look at my code for the first time, after solely focusing on theory and programming to get the right answer/desired algorithm, left a lasting impression on me to always be mindful of who is using my finished product, and what their experience would be.

YEAR - 2019

Seminole State College of FL Associates IN science in Digital Media,
with a Technical Certificate in Interactive Media Design
+ Seminole State College President's List
+ Orlando Downtown UX Meetup Member

YEAR - 2018

University of the West Indies Bachelor of Arts in Digital Media Production
+ Girls in ICT Hackathon Scholarship Winner
+ UWI WJC Certificate of Campus Leadership Recognition
+ Student guild: publication committee chairperson
+ computing department: professorial Software Engineering research group

YEAR - 2011

Iowa State Univeristy 2 Years in The Computer Science program
+ Computer science club: vice president, Social Chair and webmaster
+ Smart Home Lab: undergraduate research assistant, Guest speaker invite
+ Special interest group: Computer Science x Human-computer Interaction

EXP &
Clients

EXPERIENCE

Before the rise of interest in UX, I had done user research, conducted user interviews and usability testing; and had the joy of seeing my product improve and impact a user’s way of going through life.

Ever since my projects in the lab, my proceeding education and work history now offer a mixture of skills and knowledge in computer science, software engineering, visual design, web design, web development, digital media, and research. I am always seeking to learn more and hope to get further certified in UX.

CLIENTS

I have collaborated in teams of varied sizes and profession combinations, to design solutions for clients such as Carnival Corporation, Texas Business Law, Westgate Resorts, United Nations Development Programme, Fly Jamaica Airways and many more.

SUMMARY

5+ years of user-centered design & UX Planning experiencE
8+ years of combined DIGITal design & web/software development experience
12+ years of VARIED LEADERSHIP & Management ROLES
JOYANNE: INTJ, Multifaceted, Ambitious, Fast learner, great listeneR
Interests: Gerontechnology, Health (physical and mental), EQUIPMENT, gaming

Thanks for stopping by! Please feel free to contact me if you'd like to collaborate, or if you'd simply like to say hi ~

Résumé