Hello! I'm Joyanne Leitch, a User Experience and Innovation Professional hailing from Kingston, Jamaica.

I enjoy solving problems from both logical and creative perspectives, leading teams to craft
user-centered experiences that make a meaningful difference.

I’ve been building and designing experiences for over 12 years.

Time flies! With a strong foundation in both UX Design and Software Engineering, I bridge the gap between technical functionality and human-centered design. Guided by user-research and data, I create intuitive products that not only empower users but also drive measurable results.

What my colleagues have to say

I love when my teammates enjoy working with me — these are just a few of the kind words they’ve shared 😊

David O.

Vice President of Digital Health at AdventHealth

"Joyanne is an exceptional professional, who has demonstrated a remarkable drive, commitment to excellence, and leadership in her roles. She was responsible for designing and implementing digital solutions that enhanced the patient experience and improved operational efficiency. She successfully delivered several projects that have increased patient satisfaction, reduced costs, and improved outcomes."

Caleb C.

Innovation Manager at Universal

“As a self-starter, Joyanne consistently goes above and beyond. She identifies opportunities independently, takes initiative, and drives projects forward. Her leadership style is inclusive and empowering, motivating those she works with to achieve their best.
I wholeheartedly recommend Joyanne Leitch for any project requiring innovation, leadership, and a commitment to excellence.”

Wes B.

UX Manager at Home Depot

“Informed Decision Making: She applies her recommendations based not only on prior experience, but also direct user feedback and analytics. Joyanne communicates things she has learned at other workplaces and recommends how they may positively influence the current team needs. The value she puts on user feedback to be "the voice of the user" instills confidence for her recommendations.”

Kelsey K.

Product Manager at Moffitt Cancer Center

“While Joy is a natural and fast learner, she also has something that cannot be taught: passion. She successfully brought solutions to the team that were adopted and ultimately, resulted in an improved user experience for our patients. This is not something that Joy was asked to do. On the contrary, it is something that Joy couldn’t not do being the passionate UX designer that she is."

Tim P.

Director of Workplace and UX at AdventHealth

“Joyanne continually looks for opportunities to learn from others, and equally share her knowledge. In addition to her UX responsibilities at work, Joy has stepped up to mentor and facilitate an internship program for students that come from underprivileged economic backgrounds. Her drive to ensure the program's success is a direct reflection of the commitment Joy puts into everything she does.”

Hyemi H.

UX Design Lead at AdventHealth

"Joyanne is truly outstanding. Throughout our time on the same UX team in the digital health group, I witnessed tremendous growth in her skills and leadership. She brings her full expertise and dedication to every project, consistently setting a high standard. A natural leader, she not only inspires those around her but also takes the time to mentor and share best practices, fostering a culture of continuous learning."

Tori T.

Implementation Associate at Radian Generation

"One of Joy’s standout qualities is her natural ability to lead. She not only took ownership of her tasks but also helped guide the team, fostering a collaborative environment where everyone’s input is valued. Joy also showed time and time again that she excels at problem-solving, always approaching challenges with creativity and a solution-oriented mindset. Her work on designing user journeys was outstanding."

Amanda B.

Health Parks Program Manager at AdventHealth

"Joyanne excels at leading and motivating teams under challenging circumstances. I have personally witnessed her effectively manage up and guide colleagues when the leadership environment was less than supportive. In doing so, she demonstrated remarkable poise, integrity, and resilience—never shying away from standing up for what is right. It was a pleasure working with Joyanne."

Evon B.

UX Manager, Sr. Product Designer

"Joyanne is an exceptional UX practitioner who brings clarity to every challenge through thorough user research and discovery. Her sharp focus on solving the right problems, combined with clear stakeholder communication, sets her apart. She consistently delivers rapid, reliable solutions while maintaining a deep understanding of user needs and business impact; an invaluable force for successful experiences.​​​​​​​​​​​​​​​​"

Anthony R.

Consumer Product Manager at AdventHealth

"Joy is a designer who blends empathy, initiative, and skill to drive meaningful impact. When an internal tech demo fell short, she stepped up—unprompted—and delivered a high-fidelity Figma prototype in just two days, showcasing not only her talent but her deep care for both end users and her team. Her ability to see beyond “how it’s always done” makes her an invaluable collaborator and innovator."

Joseph R.

Lead Developer at AdventHealth

“When Joy stepped in she became that lighthouse we have been looking for and needing. She was able to clearly communicate product vision, know what work had to be done, and help us create tasks in an order that made sense. This was a HUGE change from what we had been experiencing before and I believe the team finally felt like they had direction and understanding."

Justin Q.

Front-End Manager at AdventHealth

“I've really enjoyed my experience working with Joy, both as Sr. UX Designer and Technical Product Manager. Joy is very detail oriented, dedicated to her work and committed to the performance and quality of the team and product as a whole. Joy stepped in when a team was struggling and she understood the product quickly. The feedback I got from my devs is that the team is operating the best it ever has with Joyanne as TPM.”

Yvette W.

Scrum Master, Agilist, SAFe 5

"The biggest strength is her ability to deal with conflicting priorities in high-pressure situations. She never loses her cool which is one of the reasons she stands out as a UX Designer and a TPM. What really impressed me most about Joyanne was her detailed approach to the product specifications and non-functional requirements to propel the product forward from concept, design, through development."

Connect with me on LinkedIn

Let’s work together!

I care deeply about designing experiences that improve users' lives, especially in the healthcare industry. I also believe in fostering collaborative and supportive team environments—because when a team works well together, great results follow.

Contact me

Companies and clients I've developed solutions for

Snapshots of my professional and academic life

View Gallery
Joyanne at LMS daily stand up