Here's some of my work.
The case studies below give a summarized view into the process, collaboration, and outcomes of a few projects I've worked on.
Virtual Primary Care Provider
Designed a scalable, consumer-centered virtual primary care solution for AdventHealth, integrating real-time chat, video visits, and seamless care transitions to enhance accessibility and consumer trust.
Self-Service Check-In
Improved the consumer experience of self-service check-in kiosks in hospitals and ERs by resolving over 300 usability issues, aligning the interface with AdventHealth’s brand, and providing operational integration and training materials.
United Nations Development Program: Greenhouse Gases
Designed and developed a responsive web application for the UNDP Greenhouse Gas Team, streamlining data management, reporting, and collaboration with a user-centered approach that maintained familiarity while improving efficiency.
